I combine web development, digital strategy, marketing operations, analytics, and cross-functional leadership to create digital experiences that are easier for audiences to use and teams to manage, measure, and improve.
Improving the Digital Application Experience
Prospective students needed a clearer way to understand application requirements, deadlines, program options, and next steps. I led the strategy, content organization, development, quality assurance, and launch of a more unified and sustainable application experience.
- Content architecture
- Applicant journey strategy
- Cross-functional coordination
- Governance
- Analytics
- QA and accessibility
- Continuous improvement